Dr. Chen's Patient Satisfaction Surveys
Remember, what patients think about Dr. Chen is only one factor to consider regarding the quality of his care. Be sure to take a look at his training, experience, education and availability
Likelihood of recommending Dr. Chen to family and friends is out of 5
2 responses
worse than
national average
Your participation
is confidential
Survey Details
| Dr. Chen's Office & Staff | ||
|---|---|---|
| Ease of scheduling urgent appointments |
2 responses
worse than
national average
|
|
| Office environment, cleanliness, comfort, etc. |
2 responses
worse than
national average
|
|
| Staff friendliness and courteousness |
2 responses
worse than
national average
|
|
| Total wait time (waiting & exam rooms) |
Over 45 minutes
1 response
worse than
national average
|
|
| Experience with Dr. Chen | ||
| Level of trust in provider's decisions |
2 responses
worse than
national average
|
|
| How well provider explains medical condition(s) |
2 responses
worse than
national average
|
|
| How well provider listens and answers questions |
2 responses
worse than
national average
|
|
| Spends appropriate amount of time with patients |
2 responses
worse than
national average
|
|