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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more that meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Gessner

Likelihood of recommending Dr. Gessner to family and friends is 4.4 out of 5

4.4 11 responses
better than
national average

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Survey Details

Dr. Gessner's Office & Staff
Ease of scheduling urgent appointments
4.7 11 responses
better than
national average
Office environment, cleanliness, comfort, etc.
4.7 11 responses
better than
national average
Staff friendliness and courteousness
4.7 11 responses
better than
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 11 responses
better than
national average
Experience with Dr. Gessner
Level of trust in provider's decisions
4.5 11 responses
better than
national average
How well provider explains medical condition(s)
4.3 11 responses
better than
national average
How well provider listens and answers questions
4.5 11 responses
better than
national average
Spends appropriate amount of time with patients
4.5 11 responses
better than
national average

How was your experience with Dr. Gessner?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Gessner and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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