Dr. John T. Phelan II, MD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. John T. Phelan II, MD, Rochester, NY, Hematology & Oncology & Internal Medicine

Specializes in Hematology - Male - Age 50

1425 Portland Ave
Rochester, NY 14621
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Phelan II

Likelihood of recommending Dr. Phelan II to family and friends is 4.3 out of 5 5 1 6

4.3 6 responses
above
national average

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Survey Details

Dr. Phelan II's Office & Staff
Ease of scheduling urgent appointments
4.8 6 responses
above
national average
Office environment, cleanliness, comfort, etc.
4.7 6 responses
above
national average
Staff friendliness and courteousness
4.5 6 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 6 responses
same as
national average
Experience with Dr. Phelan II
Level of trust in provider's decisions
4.5 6 responses
above
national average
How well provider explains medical condition(s)
4.8 6 responses
above
national average
How well provider listens and answers questions
4.8 6 responses
above
national average
Spends appropriate amount of time with patients
4.7 6 responses
above
national average

How was your experience with Dr. Phelan II?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Phelan II and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

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