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Dr. John E. Phay, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/X/H/D/XHD93_w120h160.jpg Patient Surveys for Dr. John E. Phay, MD, Columbus, OH, General Surgery & Surgery

Specializes in General Surgery • Male

1145 Olentangy River Rd
Columbus, OH 43212
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Phay

Likelihood of recommending Dr. Phay to family and friends is 4.6 out of 5 5 1 10

10 responses
above
national average

Your participation
is confidential

Take the Survey
Dr. John E. Phay, MD
Are you Dr. Phay?
Post a response on your personalized profile.
Dr. Phay's Office & Staff
Ease of scheduling urgent appointments
10 responses
above
national average
Office environment, cleanliness, comfort, etc.
10 responses
above
national average
Staff friendliness and courteousness
10 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 10 responses
longer than
national average
Experience with Dr. Phay
Level of trust in provider's decisions
10 responses
above
national average
How well provider explains medical condition(s)
10 responses
above
national average
How well provider listens and answers questions
10 responses
above
national average
Spends appropriate amount of time with patients
10 responses
above
national average

How was your experience with Dr. Phay?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Phay and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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