Dr. John Heffernan, MD

Dr. John Heffernan, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. John Heffernan, MD, Des Moines, IA, Geriatric Medicine & Internal Medicine

Specializes in Geriatric Medicine • Male • Age 67

1201 Pennsylvania Ave
Des Moines, IA 50316
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Heffernan

Dr. John Heffernan, MD
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Likelihood to Recommend

5.0
  • 1 response
1 5 1

5 out of 5

Likelihood of recommending Dr. Heffernan to family and friends

5 out of 5

1 response

Dr. Heffernan's Office & Staff

Ease of scheduling urgent appointments

5 out of 5

1 response

Office environment, cleanliness, comfort, etc.

5 out of 5

1 response

Staff friendliness and courteousness

5 out of 5

1 response

Total wait time (waiting & exam rooms)

Under 10 minutes

1 response

Experience with Dr. Heffernan

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Dr. Heffernan?

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