Dr. John Cheng, MD

Dr. John Cheng, MD http://cdn.hgimg.com/img/prov/Y/Q/V/YQVBT_w120h160_v3021.jpg Patient Surveys for Dr. John Cheng, MD, Aliso Viejo, CA, Family Medicine & Sports Medicine

Specializes in Family Medicine • Male • Age 45

5 Journey Suite 130
Aliso Viejo, CA 92656
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Cheng

Likelihood of recommending Dr. Cheng to family and friends is 3.8 out of 5 5 1 10

10 responses
below
national average

Your participation
is confidential

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Dr. John Cheng, MD
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Dr. Cheng's Office & Staff
Ease of scheduling urgent appointments
10 responses
below
national average
Office environment, cleanliness, comfort, etc.
10 responses
below
national average
Staff friendliness and courteousness
10 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 10 responses
longer than
national average
Experience with Dr. Cheng
Level of trust in provider's decisions
10 responses
below
national average
How well provider explains medical condition(s)
10 responses
below
national average
How well provider listens and answers questions
10 responses
below
national average
Spends appropriate amount of time with patients
10 responses
below
national average

How was your experience with Dr. Cheng?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Cheng and his staff know how they are doing and how they can improve their services.

Your participation
is confidential

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