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Dr. Jeffrey A. Keenan, MD Patient Surveys for Dr. Jeffrey A. Keenan, MD, Knoxville, TN, Reproductive Endocrinology & Infertility & Obstetrics & Gynecology

Specializes in Reproductive Endocrinology & Infertility • Male • Age 58

11126 Kingston Pike Ste 101
Knoxville, TN 37934
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Keenan

Dr. Jeffrey A. Keenan, MD
DR. KEENAN RESPONDS - (Dr. Keenan, edit your response)

I'm very privileged to receive such high ratings from patients.We strive to satisfy ALL patients completely.But, we understand that it is not possible to reconcile certain ethical differences.Some of the less favorable comments are because we do not discard human embryos, treat single women for infertility, or operate on eveyone who requests it. We still wish those persons peace and fulfillment.

Likelihood to Recommend

  • 59 responses
1 5 59

4.2 out of 5

Dr. Keenan's Office & Staff

Ease of scheduling urgent appointments

4.2 out of 5

58 responses

Office environment, cleanliness, comfort, etc.

4.5 out of 5

59 responses

Staff friendliness and courteousness

4.1 out of 5

59 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

57 responses

Experience with Dr. Keenan

Level of trust in provider's decisions

4.3 out of 5

59 responses

How well provider explains medical condition(s)

4.3 out of 5

59 responses

How well provider listens and answers questions

4.4 out of 5

59 responses

Spends appropriate amount of time with patients

4.2 out of 5

59 responses

How was your experience with Dr. Keenan?

Provide feedback so others can make an informed decision.

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