Dr. James R. Smalley, MD

Dr. James R. Smalley, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. James R. Smalley, MD, Pekin, IL, Cardiology & Internal Medicine

Specializes in Cardiology • Male • Age 64

610 Park Ave
Pekin, IL 61554
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Smalley

Likelihood of recommending Dr. Smalley to family and friends is 5 out of 5 5 1 1

1 response
above
national average

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is confidential

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Dr. James R. Smalley, MD
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Dr. Smalley's Office & Staff
Ease of scheduling urgent appointments
1 response
above
national average
Office environment, cleanliness, comfort, etc.
1 response
above
national average
Staff friendliness and courteousness
1 response
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 1 response
same as
national average
Experience with Dr. Smalley
Level of trust in provider's decisions
1 response
above
national average
How well provider explains medical condition(s)
1 response
above
national average
How well provider listens and answers questions
1 response
above
national average
Spends appropriate amount of time with patients
1 response
above
national average

How was your experience with Dr. Smalley?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Smalley and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

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