Dr. James L. Frey, MD

Dr. James L. Frey, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/S/3/YS3WP_w120h160.jpg Patient Surveys for Dr. James L. Frey, MD, Phoenix, AZ, Neurology & Vascular Neurology

Specializes in Neurology • Male • Age 69

Barrow Neurology Clinics
240 W Thomas Rd Ste 400
Phoenix, AZ 85013
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Frey

Dr. James L. Frey, MD
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Likelihood to Recommend

3.6
  • 9 responses
  • 2 reviews
1 5 9

3.6 out of 5

More Details

1 out of 5
- in Flagstaff, AZ |

Dr Frey was very pleasant, but easily distracted. Very difficult to get an appointment. I uploaded my images into Barrow system, but no one even tried to bring them up during the appointment, and no one could load the images from the CD that I brought from my hospital. Dr Frey also told my neurologist Doctor that he would call 6pm Dr Frey never called and has to contact the neurologist.

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4 out of 5
-

His assistant never returns calls. It is so frustrating. I like Dr. Frey, but Glenda doesn't know how to pick up a phone and call patients back. Sorry Dr. Frey. I wonder if you need another right hand person. Glenda, I called you five times and no return call. This behavior makes me want to go to another Dr. Dr. Frey has superior knowledge of his field. His office staff is weak when it comes to civil behavior and common curtesy. Again, no complaints about the doctor--brilliant.

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