8 Facts About Patient Satisfaction Surveys
Patients' feedback on their experience with Dr. Huzicka
I appreciate all patient surveys, which I review periodically. Although surveys are anonymous, I can usually identify the patient and the circumstances resulting in a poor score. I always look back and ponder if I or my staff could have done things differently. Sometimes the answer is yes, and we reach out to the patient to apologize and make things right. At other times, however, poor rating is the result of a disconnect between patient expectation and my belief of what constitutes appropriate medical care. I accept that there will be patients who will not like the diagnosis, treatment, prognosis, or simply the way how our office is run. I firmly believe that practicing medicine solely based on patient satisfaction will ultimately cause harm to my patients. I encourage you to read 'The Cost of Satisfation' http://archinte.jamanetwork.com/article.aspx?articleid=1108766 which provides a different perspective of survey scores.
Likelihood to Recommend
- 44 responses
See Star Ratings
Dr. Huzicka's Office & Staff
Experience with Dr. Huzicka
How was your experience with Dr. Huzicka?
Provide feedback so others can make an informed decision.
Reason for Flagging
Please only flag this comment if you find the content inappropriate. All flagged comments are reviewed by our staff and removed as appropriate.
Oops, you entered a bad link for Dr. Huzicka!
This confirms that we have received your survey about Dr. Huzicka. Please note: Your insights will help other patients make informed decisions. Please note: it may take 1 business day for your survey response to appear.
Our records show that you have already confirmed your survey for Dr. Huzicka. Please note: it takes 24 hours for your survey results to show up on the doctor’s profile.