Dr. Heather A. Van Mater, MD

Dr. Heather A. Van Mater, MD http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Heather A. Van Mater, MD, Durham, NC, Pediatric Rheumatology & Rheumatology & Pediatrics

Specializes in Pediatric Rheumatology • Female • Age 39

2301 Erwin Rd Suite 3212
Durham, NC 27705
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Van Mater

Likelihood of recommending Dr. Van Mater to family and friends is 5 out of 5 5 1 1

1 response
above
national average

Your participation
is confidential

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Dr. Heather A. Van Mater, MD
Are you Dr. Van Mater?
Post a response on your personalized profile.
Dr. Van Mater's Office & Staff
Ease of scheduling urgent appointments
1 response
above
national average
Office environment, cleanliness, comfort, etc.
1 response
above
national average
Staff friendliness and courteousness
1 response
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 1 response
longer than
national average
Experience with Dr. Van Mater
Level of trust in provider's decisions
1 response
above
national average
How well provider explains medical condition(s)
1 response
above
national average
How well provider listens and answers questions
1 response
above
national average
Spends appropriate amount of time with patients
1 response
above
national average

How was your experience with Dr. Van Mater?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Van Mater and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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