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Dr. Heather Smith, MD Patient Surveys for Dr. Heather Smith, MD, Indianapolis, IN, Ophthalmology & Other & Psychiatry

Specializes in Ophthalmology • Female • Age 36

1160 W Michigan St
Indianapolis, IN 46202
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Smith

Dr. Smith's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Experience with Dr. Smith
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Likelihood of recommending Dr. Smith to family and friends*
Tell Us About Yourself
Your gender
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