Dr. Frank Chiang, MD

Dr. Frank Chiang, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Frank Chiang, MD, Pomona, CA, Obstetrics & Gynecology

Specializes in Obstetrics & Gynecology • Male • Age 59

160 E Artesia St Suite 330
Pomona, CA 91767
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chiang

Likelihood of recommending Dr. Chiang to family and friends is 4.6 out of 5 5 1 18

18 responses
above
national average

Your participation
is confidential

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Dr. Frank Chiang, MD
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Dr. Chiang's Office & Staff
Ease of scheduling urgent appointments
18 responses
above
national average
Office environment, cleanliness, comfort, etc.
18 responses
below
national average
Staff friendliness and courteousness
18 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 18 responses
longer than
national average
Experience with Dr. Chiang
Level of trust in provider's decisions
18 responses
above
national average
How well provider explains medical condition(s)
18 responses
above
national average
How well provider listens and answers questions
18 responses
above
national average
Spends appropriate amount of time with patients
18 responses
above
national average

How was your experience with Dr. Chiang?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Chiang and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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