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Dr. Felipe Santos, MD

Neurotology*•Male•Age 49

Neurotology*

Dr. Felipe Santos, MD is a neurotology specialist in Boston, MA. He is affiliated with medical facilities Massachusetts General Hospital and Brigham And Women's Hospital. He is accepting new patients and telehealth appointments.

Dr. Felipe Santos, MD

Mass Eye And Ear

243 Charles St Boston, MA 02114
Telehealth services available

Make an Appointment

(617) 573-3936
Telehealth services available

Accepting new patients

(617) 573-3936

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
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*The information displayed here is sourced from independent information providers, such as state board websites, as of November 2023, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Dr. Santos' Reviews

Likelihood to recommend Dr. Santos

4.4

33 ratings, 22 with a written review
5 Star
82%
82%
4 Star
3%
3%
3 Star
0%
0%
2 Star
6%
6%
1 Star
9%
9%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2023
Thank you for taking the time to share this...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jack A Kaplowitz – Mar 11, 2023
Thank you for sharing your positive experience,...Read More
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Reply
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Oct 15, 2022
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan – Oct 08, 2022
Hi Susan, thank you for taking the time to...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ronald Wise – Apr 30, 2022
Hi Ronald, thank you; we appreciate your...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Nov 06, 2021
Hello, we are sorry to hear about your...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jun 25, 2021
We are happy to hear that you are satisfied with...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Tanya White – Jun 06, 2021
Hi Tanya, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Apr 24, 2021
Thank you for sharing your experience with Dr....Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Mar 08, 2021
Thank you for taking the time to recommend Dr....Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Nov 30, 2020
Dr. Santos' Reply –
Thank you for your feedback!
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Carol Kavanah – Aug 24, 2020
Carol, thank you so much for sharing your...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jul 14, 2020
Dr. Santos' Reply –
Thank you so much for your positive comments!
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M. Santana – Jul 11, 2020
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
No results
What could be improved
No results
Helpful
Betania De Jesus – Jun 29, 2020
Dear Betania, we are very happy we could provide...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 06, 2020
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 25, 2019
Dr. Santos' Reply –
Thank you for sharing your positive experience!
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
No results
What could be improved
No results
Helpful
Nancy B – Jun 28, 2019
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
No results
What could be improved
No results
Helpful
Benjamin – Jun 07, 2019
Your recommendation means so much. Thank you for...Read More
×Post a ResponseAre you Dr. Felipe Santos, MD?
Reply
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bill R. – Jun 06, 2019
Dr. Santos' Reply –
Thank you for the positive feedback!
×Post a ResponseAre you Dr. Felipe Santos, MD?

Leave a review

How was your experience with Dr. Santos?

About Me

Care Philosophy

Dr. Santos is deeply interested in each patient's personal story, in addition to the medical condition he is treating. He truly connects with a patient...Read more

Biography

Dr. Felipe Santos is a neurotologic and skull base surgeon in the Department of Otolaryngology at Mass. Eye and Ear/Harvard Medical School. Dr. Santos...Read more

Specialties*

  • Neurotology
  • Otolaryngology-Head and Neck Surgery
  • Otology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Harvard

Undergraduate School, 1997

  • English
  • Spanish

Common Questions and Answers

    Please call the office to learn more. (617) 573-3936

    What is the best way to schedule an appointment with Dr. Felipe Santos, MD?

    View contact information to make an appointment.

    Can I use my insurance at Dr. Felipe Santos, MD?

    Dr. Felipe Santos, MD accepts various insurance plans. You can easily check if your insurance provider is accepted by using the Healthgrades insurance check. We recommend verifying your insurance coverage before scheduling an appointment to ensure a seamless experience.

    Does Dr. Felipe Santos, MD accept new patients?

    New patients are generally accepted by Dr. Felipe Santos, MD on Healthgrades. To arrange an appointment, call the number on Dr. Santos' profile.

    What is Dr. Felipe Santos, MD's office address?

    Dr. Santos' office is located at 243 Charles St, Boston, MA 02114. You can find other locations and directions on Healthgrades.

    What languages does Dr. Felipe Santos, MD speak?

    Dr. Felipe Santos, MD is fluent in 2 languages: English and Spanish.

    Focus on Nasal Polyps

    Locations

    Mass Eye And Ear

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1

    Affiliated Hospitals

    Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 24
    hospital awards

    America's 250 Best Hospitals Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    22% higher than the national average

    View all patient feedback

    Brigham And Women's Hospital

    75 Francis St
    Boston, MA 02115
    Recipient of 17
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    10% higher than the national average

    View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality.