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Dr. F S. Massie Sr., MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/Y/5/YY5JK_w120h160_v1921.jpg Patient Surveys for Dr. F S. Massie Sr., MD, Henrico, VA, Pediatrics & Allergy & Immunology

Specializes in Pediatrics • Male

9920 Independence Park Dr Ste 100
Henrico, VA 23233
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Massie Sr.

Likelihood of recommending Dr. Massie Sr. to family and friends is 5 out of 5 5 1 2

2 responses
above
national average

Your participation
is confidential

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Dr. F S. Massie Sr., MD
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Post a response on your personalized profile.
Dr. Massie Sr.'s Office & Staff
Ease of scheduling urgent appointments
2 responses
above
national average
Office environment, cleanliness, comfort, etc.
2 responses
above
national average
Staff friendliness and courteousness
2 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 2 responses
same as
national average
Experience with Dr. Massie Sr.
Level of trust in provider's decisions
2 responses
above
national average
How well provider explains medical condition(s)
2 responses
above
national average
How well provider listens and answers questions
2 responses
above
national average
Spends appropriate amount of time with patients
2 responses
above
national average

How was your experience with Dr. Massie Sr.?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Massie Sr. and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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