Dr. Erasto Cortes, MD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. Erasto Cortes, MD, El Paso, TX, Critical Care Medicine & Pulmonology & Sleep Medicine & Internal Medicine

Specializes in Critical Care Medicine - Male - Age 49

OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Cortes

Likelihood of recommending Dr. Cortes to family and friends is 2.7 out of 5 5 1 16

2.7 16 responses
below
national average

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Survey Details

Dr. Cortes' Office & Staff
Ease of scheduling urgent appointments
3.6 16 responses
below
national average
Office environment, cleanliness, comfort, etc.
4.2 16 responses
same as
national average
Staff friendliness and courteousness
4.3 16 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 16 responses
longer than
national average
Experience with Dr. Cortes
Level of trust in provider's decisions
2.9 16 responses
below
national average
How well provider explains medical condition(s)
2.9 16 responses
below
national average
How well provider listens and answers questions
2.6 16 responses
below
national average
Spends appropriate amount of time with patients
2.6 16 responses
below
national average

How was your experience with Dr. Cortes?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Cortes and his staff know how they are doing and how they can improve their services.
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is confidential

Find the Right Doctor For You.

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