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Dr. Eileen C. Chen, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Eileen C. Chen, MD, Arcadia, CA, Reproductive Endocrinology & Infertility & Obstetrics & Gynecology

Specializes in Reproductive Endocrinology & Infertility • Female • Age 51

622 W Duarte Rd Ste 203
Arcadia, CA 91007
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chen

Likelihood of recommending Dr. Chen to family and friends is 4 out of 5 5 1 28

28 responses
same as
national average

Your participation
is confidential

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Dr. Eileen C. Chen, MD
Are you Dr. Chen?
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Dr. Chen's Office & Staff
Ease of scheduling urgent appointments
28 responses
same as
national average
Office environment, cleanliness, comfort, etc.
28 responses
below
national average
Staff friendliness and courteousness
28 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 27 responses
same as
national average
Experience with Dr. Chen
Level of trust in provider's decisions
28 responses
below
national average
How well provider explains medical condition(s)
28 responses
below
national average
How well provider listens and answers questions
27 responses
same as
national average
Spends appropriate amount of time with patients
28 responses
same as
national average

How was your experience with Dr. Chen?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Chen and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

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