Dr. Douglas A. Chen, MD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. Douglas A. Chen, MD, Monroeville, PA, Neurotology & Ear, Nose, and Throat

Specializes in Neurotology - Male - Age 58

2566 Haymaker Rd
Monroeville, PA 15146
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chen

Likelihood of recommending Dr. Chen to family and friends is 3.7 out of 5 5 1 9

3.7 9 responses
below
national average

Your participation
is confidential

Take the Survey
Are you Dr. Chen?
Post a response on your personalized profile.

Survey Details

Dr. Chen's Office & Staff
Ease of scheduling urgent appointments
3.8 9 responses
below
national average
Office environment, cleanliness, comfort, etc.
3.9 9 responses
below
national average
Staff friendliness and courteousness
3.6 9 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 9 responses
longer than
national average
Experience with Dr. Chen
Level of trust in provider's decisions
3.9 9 responses
below
national average
How well provider explains medical condition(s)
3.9 9 responses
below
national average
How well provider listens and answers questions
3.7 9 responses
below
national average
Spends appropriate amount of time with patients
3.8 9 responses
below
national average

How was your experience with Dr. Chen?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Chen and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

More Neurotology Specialists near Monroeville, PA

  • Neurotology Specialist
  • Within 100 miles of Monroeville, PA 15146
Dr. Todd A. Hillman, MD
Neurotology
13.32 miles away
Dr. Yael Raz, MD
Neurotology
10.16 miles away
Dr. Barry E. Hirsch, MD
Neurotology
11.1 miles away
Dr. Elizabeth H. Toh, MD
Neurotology
8.78 miles away
Dr. Andrew A. McCall, MD
Neurotology
11.05 miles away

Find Neurotology Specialists Near Monroeville, PA

The VideoCalloutContainer had no content.