Dr. Donald D. Malcolm, MD

Dr. Donald D. Malcolm, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/Y/V/7/YV7Y3_w120h160_v16608.jpg Patient Surveys for Dr. Donald D. Malcolm, MD, Grand Rapids, MI, Pediatric Cardiology & Cardiology & Pediatrics

Specializes in Pediatric Cardiology • Male • Age 58

Metro Heart & Vascular
555 Midtowne St NE Ste 310
Grand Rapids, MI 49503
OverviewPhone & AddressExperienceHospital QualityPatient Satisfaction

Patient Satisfaction

Patients' feedback on their experience with Dr. Malcolm

Dr. Donald D. Malcolm, MD
DR. MALCOLM RESPONDS - (Dr. Malcolm, edit your response)

I appreciate and welcome all positive and constructive feedback. Your comments will help me continue to provide the best care for my patients.

Likelihood to Recommend

4.2
  • 5 responses
1 5 5

4.2 out of 5

Likelihood of recommending Dr. Malcolm to family and friends

4.2 out of 5

5 responses

Dr. Malcolm's Office & Staff

Ease of scheduling urgent appointments

4.2 out of 5

5 responses

Office environment, cleanliness, comfort, etc.

4.2 out of 5

5 responses

Staff friendliness and courteousness

4 out of 5

5 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

5 responses

Experience with Dr. Malcolm

Level of trust in provider's decisions

4 out of 5

5 responses

How well provider explains medical condition(s)

4.2 out of 5

5 responses

How well provider listens and answers questions

4 out of 5

5 responses

Spends appropriate amount of time with patients

4.2 out of 5

5 responses

How was your experience with Dr. Malcolm?

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Healthgrades
patient satisfaction matters

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

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