Gastroenterology, Board CertifiedMale, Age 62, Graduated 1978, University of California At San Francisco |
770 Welch Rd Suite 380
Palo Alto, CA
94304
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| About This Provider | Appointments | Phone & Address | Background | Patient Satisfaction |
Dr. Shields' Patient Satisfaction Surveys
Remember, what patients think about Dr. Shields is only one factor to consider regarding the quality of his care. Be sure to take a look at his training, experience, education and availability
Likelihood of recommending Dr. Shields to family and friends is out of 5
21 responses
better than
national average
Your participation
is confidential
Survey Details
| Dr. Shields' Office & Staff | ||
|---|---|---|
| Ease of scheduling urgent appointments |
20 responses
better than
national average
|
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| Office environment, cleanliness, comfort, etc. |
21 responses
better than
national average
|
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| Staff friendliness and courteousness |
21 responses
better than
national average
|
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| Total wait time (waiting & exam rooms) |
10 – 15 minutes
21 responses
same as
national average
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| Experience with Dr. Shields | ||
| Level of trust in provider's decisions |
20 responses
better than
national average
|
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| How well provider explains medical condition(s) |
21 responses
better than
national average
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| How well provider listens and answers questions |
21 responses
better than
national average
|
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| Spends appropriate amount of time with patients |
21 responses
better than
national average
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