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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more that meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Riss

Likelihood of recommending Dr. Riss to family and friends is 2.6 out of 5

2.6 5 responses
worse than
national average

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is confidential

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Survey Details

Dr. Riss' Office & Staff
Ease of scheduling urgent appointments
3.2 5 responses
worse than
national average
Office environment, cleanliness, comfort, etc.
3 5 responses
worse than
national average
Staff friendliness and courteousness
2.8 5 responses
worse than
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 5 responses
worse than
national average
Experience with Dr. Riss
Level of trust in provider's decisions
2.8 5 responses
worse than
national average
How well provider explains medical condition(s)
2.8 5 responses
worse than
national average
How well provider listens and answers questions
2.8 5 responses
worse than
national average
Spends appropriate amount of time with patients
2.2 5 responses
worse than
national average

How was your experience with Dr. Riss?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Riss and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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