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Dr. Claudia T. Martorell, MD http://cdn.hgimg.com/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Claudia T. Martorell, MD, Springfield, MA, Infectious Disease Medicine & Internal Medicine

Specializes in Infectious Disease Medicine • Female • Age 42

57 Mulberry St
Springfield, MA 01105
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Martorell

Likelihood of recommending Dr. Martorell to family and friends is 4 out of 5 5 1 13

13 responses
same as
national average

Your participation
is confidential

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Dr. Claudia T. Martorell, MD
Are you Dr. Martorell?
Post a response on your personalized profile.
Dr. Martorell's Office & Staff
Ease of scheduling urgent appointments
13 responses
same as
national average
Office environment, cleanliness, comfort, etc.
13 responses
below
national average
Staff friendliness and courteousness
13 responses
below
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 12 responses
same as
national average
Experience with Dr. Martorell
Level of trust in provider's decisions
13 responses
above
national average
How well provider explains medical condition(s)
13 responses
above
national average
How well provider listens and answers questions
13 responses
above
national average
Spends appropriate amount of time with patients
13 responses
above
national average

How was your experience with Dr. Martorell?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Martorell and her staff know how they are doing and how they can improve their services.

Your participation
is confidential

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