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Dr. Charlene Brock, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-female_w120h160_v1.jpg Patient Surveys for Dr. Charlene Brock, MD, Philadelphia, PA, Pediatrics

Specializes in Pediatrics • Female • Age 62

3300 Henry Ave # 401
Philadelphia, PA 19129
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Brock

Dr. Charlene Brock, MD
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Likelihood to Recommend

4.6
  • 26 Star Ratings
1 5 26

4.6 out of 5

Likelihood of recommending Dr. Brock to family and friends

4.6 out of 5

26 responses

Dr. Brock's Office & Staff

Ease of scheduling urgent appointments

4.7 out of 5

25 responses

Office environment, cleanliness, comfort, etc.

4.6 out of 5

25 responses

Staff friendliness and courteousness

4.6 out of 5

25 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

26 responses

Experience with Dr. Brock

Level of trust in provider's decisions

4.6 out of 5

26 responses

How well provider explains medical condition(s)

4.7 out of 5

26 responses

How well provider listens and answers questions

4.6 out of 5

26 responses

Spends appropriate amount of time with patients

4.7 out of 5

25 responses

How was your experience with Dr. Brock?

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