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Dr. Catherine P. Chen-Tsai, MD http://d1ffafozi03i4l.cloudfront.net/img/prov/2/J/Q/2JQLC_w120h160_v11779.jpg Patient Surveys for Dr. Catherine P. Chen-Tsai, MD, Phoenix, AZ, Dermatology

Specializes in Dermatology • Female

4350 E Camelback Rd Ste 200A
Phoenix, AZ 85018
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Chen-Tsai

Dr. Catherine P. Chen-Tsai, MD
DR. CHEN-TSAI RESPONDS - (Dr. Chen-Tsai, edit your response)

I genuinely love my patients and appreciate your critique so improvement can be made to how i take care of you.

Likelihood to Recommend

3.9
  • 17 Star Ratings
1 5 17

3.9 out of 5

Likelihood of recommending Dr. Chen-Tsai to family and friends

3.9 out of 5

17 responses

Dr. Chen-Tsai's Office & Staff

Ease of scheduling urgent appointments

4.5 out of 5

17 responses

Office environment, cleanliness, comfort, etc.

4.6 out of 5

17 responses

Staff friendliness and courteousness

4.5 out of 5

17 responses

Total wait time (waiting & exam rooms)

10 – 15 minutes

16 responses

Experience with Dr. Chen-Tsai

Level of trust in provider's decisions

4.1 out of 5

17 responses

How well provider explains medical condition(s)

4.1 out of 5

17 responses

How well provider listens and answers questions

3.9 out of 5

17 responses

Spends appropriate amount of time with patients

4 out of 5

17 responses

How was your experience with Dr. Chen-Tsai?

Provide feedback so others can make an informed decision.

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