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Dr. Carl W. Christensen, MD Patient Surveys for Dr. Carl W. Christensen, MD, Ann Arbor, MI, Addiction Medicine & Pain Medicine & Obstetrics & Gynecology

Specializes in Addiction Medicine • Male • Age 62

2301 S Huron Pkwy Ste 3A
Ann Arbor, MI 48104
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Christensen

Dr. Carl W. Christensen, MD
DR. CHRISTENSEN RESPONDS - (Dr. Christensen, edit your response)

Addiction medicine is a field unlike any other....patients know that there is something wrong, that they want to change, but often do not know what to do next.  They will come to either a primary care provider or an addictionist to seek help.  Often they will not welcome the news that they will hear; that they need to discontinue the medications (opioids, sedatives or stimulants) that they believe are helping them; that they may need to go to treatment, sometimes for weeks to months, and that they need to continue supervision for an extended time.  The suggestion that they go to twelve step meetings or take medication is often rejected immediately.  It is also no surprise that there is also an urge to "shoot the messenger".  You will see all of this in the reviews on me or any addiction specialist!  My philosophy is that I am here to offer help; it is OK to decline, and the "door is open" for the future.

Likelihood to Recommend

  • 14 responses
1 5 14

3.1 out of 5

Dr. Christensen's Office & Staff

Ease of scheduling urgent appointments

3.4 out of 5

14 responses

Office environment, cleanliness, comfort, etc.

3.5 out of 5

14 responses

Staff friendliness and courteousness

3.7 out of 5

14 responses

Total wait time (waiting & exam rooms)

16 – 30 minutes

13 responses

Experience with Dr. Christensen

Level of trust in provider's decisions

3.2 out of 5

14 responses

How well provider explains medical condition(s)

3.4 out of 5

14 responses

How well provider listens and answers questions

3.2 out of 5

14 responses

Spends appropriate amount of time with patients

3.3 out of 5

14 responses

How was your experience with Dr. Christensen?

Provide feedback so others can make an informed decision.

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