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Dr. Brian Pugh, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Brian Pugh, MD, New Britain, CT, Emergency Medicine

Specializes in Emergency Medicine • Male • Age 36

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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Pugh

Dr. Brian Pugh, MD
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Likelihood to Recommend

5
  • 2 Star Ratings
1 5 2

5 out of 5

Likelihood of recommending Dr. Pugh to family and friends

5 out of 5

2 responses

Dr. Pugh's Office & Staff

Ease of scheduling urgent appointments

5 out of 5

1 response

Office environment, cleanliness, comfort, etc.

5 out of 5

1 response

Staff friendliness and courteousness

5 out of 5

1 response

Total wait time (waiting & exam rooms)

Under 10 minutes

1 response

Experience with Dr. Pugh

Level of trust in provider's decisions

5 out of 5

2 responses

How well provider explains medical condition(s)

5 out of 5

2 responses

How well provider listens and answers questions

5 out of 5

2 responses

Spends appropriate amount of time with patients

5 out of 5

2 responses

How was your experience with Dr. Pugh?

Provide feedback so others can make an informed decision.

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