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Dr. Brian Mercer, MD http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. Brian Mercer, MD, Cleveland, OH, Maternal-Fetal Medicine & Obstetrics & Gynecology

Specializes in Maternal-Fetal Medicine • Male • Age 57

2500 Metrohealth Dr
Cleveland, OH 44109
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Mercer

Dr. Brian Mercer, MD
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Likelihood to Recommend

5
  • 1 Star Rating
1 5 1

5 out of 5

Likelihood of recommending Dr. Mercer to family and friends

5 out of 5

1 response

Dr. Mercer's Office & Staff

Ease of scheduling urgent appointments

5 out of 5

1 response

Office environment, cleanliness, comfort, etc.

5 out of 5

1 response

Staff friendliness and courteousness

5 out of 5

1 response

Total wait time (waiting & exam rooms)

16 – 30 minutes

1 response

Experience with Dr. Mercer

Level of trust in provider's decisions

5 out of 5

1 response

How well provider explains medical condition(s)

5 out of 5

1 response

How well provider listens and answers questions

5 out of 5

1 response

Spends appropriate amount of time with patients

5 out of 5

1 response

How was your experience with Dr. Mercer?

Provide feedback so others can make an informed decision.

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