Dr. Brian Mercer, MD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Dr. Brian Mercer, MD, Cleveland, OH, Maternal-Fetal Medicine & Obstetrics & Gynecology

Specializes in Maternal-Fetal Medicine - Male - Age 56

2500 Metrohealth Dr
Cleveland, OH 44109
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Mercer

Likelihood of recommending Dr. Mercer to family and friends is 5 out of 5 5 1 1

5 1 response
above
national average

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Survey Details

Dr. Mercer's Office & Staff
Ease of scheduling urgent appointments
5 1 response
above
national average
Office environment, cleanliness, comfort, etc.
5 1 response
above
national average
Staff friendliness and courteousness
5 1 response
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 1 response
longer than
national average
Experience with Dr. Mercer
Level of trust in provider's decisions
5 1 response
above
national average
How well provider explains medical condition(s)
5 1 response
above
national average
How well provider listens and answers questions
5 1 response
above
national average
Spends appropriate amount of time with patients
5 1 response
above
national average

How was your experience with Dr. Mercer?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Mercer and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

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