Profile Photo of Dr. Boyd Richards, DO

Dr. Boyd Richards, DO http://cdn.hgimg.com/img/prov/2/H/4/2H43V_w120h160_v1209.jpg Patient Surveys for Dr. Boyd Richards, DO, Southfield, MI, Neurosurgery

Specializes in Neurosurgery • Male • Age 38

22250 Providence Dr Ste 601
Southfield, MI 48075
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Richards

Likelihood of recommending Dr. Richards to family and friends is 4.6 out of 5 5 1 56

56 responses
above
national average

Your participation
is confidential

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Dr. Boyd Richards, DO
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Dr. Richards' Office & Staff
Ease of scheduling urgent appointments
54 responses
above
national average
Office environment, cleanliness, comfort, etc.
56 responses
above
national average
Staff friendliness and courteousness
55 responses
above
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 55 responses
longer than
national average
Experience with Dr. Richards
Level of trust in provider's decisions
55 responses
above
national average
How well provider explains medical condition(s)
55 responses
above
national average
How well provider listens and answers questions
54 responses
above
national average
Spends appropriate amount of time with patients
54 responses
above
national average

How was your experience with Dr. Richards?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Richards and his staff know how they are doing and how they can improve their services.
Your participation
is confidential
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