Dr. Bertrand P. Kaper, MD

Dr. Bertrand P. Kaper, MD http://cdn.hgimg.com/img/prov/2/W/2/2W2PB_w120h160.jpg Patient Surveys for Dr. Bertrand P. Kaper, MD, Prescott, AZ, Orthopedic Surgery

Specializes in Orthopedic Surgery - Male - Age 48

OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Kaper

Likelihood of recommending Dr. Kaper to family and friends is 4.2 out of 5 5 1 28

4.2 28 responses
above
national average

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Dr. Bertrand P. Kaper, MD
DR. KAPER RESPONDS - (Dr. Kaper, edit your response)
One of the challenges I face in my practice is time management. My office is very careful about ... More scheduling office visits. However, I will occasionally find myself late for scheduled appointments. If this occurs, it is typically because of an emergency or because another patient's problem is more complex, therefore requiring additional time. If I am late for your appointment, I do apologize. Less

Survey Details

Dr. Kaper's Office & Staff
Ease of scheduling urgent appointments
3.7 28 responses
below
national average
Office environment, cleanliness, comfort, etc.
4.6 28 responses
above
national average
Staff friendliness and courteousness
4.4 28 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 28 responses
same as
national average
Experience with Dr. Kaper
Level of trust in provider's decisions
4.3 28 responses
above
national average
How well provider explains medical condition(s)
4.4 28 responses
above
national average
How well provider listens and answers questions
4.2 28 responses
above
national average
Spends appropriate amount of time with patients
4 28 responses
below
national average

How was your experience with Dr. Kaper?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Kaper and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Doctor For You.

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