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Dr. Bernard A. Westerling III, MD

Family Practice, Board Certified

Male, Age 65, Graduated 1973, Tufts University School Of Medicine

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UMASS Memorial Family Practice

UMASS Memorial Family Practice
155 Franklin Rd
Fitchburg, MA 01420
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Dr. Westerling III's Patient Satisfaction Surveys

80%

of Dr. Westerling III's patients would recommend him to friends and family.
(based on 10 surveys)
Take the Survey

Understanding Patient Satisfaction Results

For a well-rounded view, see what patients think about the care they received from Dr. Westerling III. We report on eight measures of care, plus the ultimate compliment—patients’ willingness to recommend the doctor to their family and friends.

Patient satisfaction ratings are personal opinions. So before you choose this doctor, take into account the number of surveys and all aspects of Dr. Westerling III's background—education, training, and specialized experience—to ensure that they are the right fit for you.

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Survey Results

= Provider Average = National Average

Dr. Westerling III's Office

 # of Surveys Poor Fair Good Very Good Excellent
Scheduling Appointments:
Ease of scheduling urgent appointments when you feel ill:
 10
Office Environment:
Office environment (cleanliness, comfort, lighting, temperature, location):
 10
Office Friendliness:
Friendliness and courtesy of the office staff:
 10
Wait Time:
Once you arrive for a scheduled appointment, how long do you have to wait (including waiting room and exam room) before you see this provider:
 10 31 to 45 Minutes
10 to 15 Minutes National Average

About Dr. Westerling III

 # of Surveys Definitely Not Mostly Not Not Sure Mostly Yes Definitely Yes
Level of Trust:
Do you trust your provider to make decisions / recommendations that are in your best interests?
 10
Helps Patients Understand Their Condition:
Does the provider help you understand your medical condition(s)?
 10
Listens and Answers Questions:
Does the provider listen to you and answer your questions?
 10
Time Spent with Patient:
Do you feel the provider spends an appropriate amount of time with you?
 10

Overall

 # of Surveys Definitely Not Mostly Not Not Sure Mostly Yes Definitely Yes
Recommend to a Friend:
Would you recommend Dr. Westerling III to family and friends?
 10

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