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Mayo Clinic Health System - Franciscan Healthcare La Crosse

Mayo Clinic Health System - Franciscan Healthcare La Crosse is a medical facility located in La Crosse, WI. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

78%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2022)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024, 2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024, 2023, 2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Critical Care Excellence Award™

Critical Care Excellence Award™ (2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2024, 2022

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

13% higher than the national average

78%

Would definitely recommend

14% higher than the national average

Mayo Clinic Health System - Franciscan Healthcare La Crosse

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%47%

Mayo Clinic Health System - Franciscan Healthcare La Crosse

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%66%

Providers

Provider Reviews

Alison was thorough, knowledgeable, and understanding. I was nervous at the beginning but she responded immediately to every concern I had. Her follow up and follow through were top notch. 5 stars.

Mar 27 2024

Review for Alison Beinborn

I AM EXTREMELY DISAPPOINTED IN THE SERVICE PROVIDED BY THIS OFFICE. I CHANGED MY INSURANCE POLICY SO THAT I OULD KEEP DR HELD, AND AS SOON AS MY NEW INSURANCE COMPANY TOOK EFFECT, SHE DROPPED CIGNA. I AM SICK AND TIRED OF THE ATTITUDE THAT DRS IN TUCSON HAVE DISPLAYED FOR THE PEOPLE ON MEDICARE. ...

Kimberly McDonald Mar 17 2024

Review for Dr. Held

Dr. Jodie Diemer and her team provided excellent service and they are so kind and humble. Great clinic and service.

Mar 14 2024

Review for Jodie Diemer

Bad experience - will not recommend

Mar 10 2024

Review for Dr. Badri

This Doctor was my provider on Feb 7, 2024, when I was admitted to the ER with several large kidney stones that were too large to pass. I was administered a medication--to which I was never before administered and contrary to previous proven pain medication--which caused severe anxiety and distress....

William Mar 08 2024

Review for Dr. Phillips

Location

Mayo Clinic Health System - Franciscan Healthcare La Crosse

700 West Ave S, La Crosse WI 54601

CallDirections

(608) 785-0940

Frequently Asked Questions

Where is Mayo Clinic Health System - Franciscan Healthcare La Crosse located?

Mayo Clinic Health System - Franciscan Healthcare La Crosse is located at 700 West Ave S, La Crosse, WI 54601. Find other locations and directions on Healthgrades.

Has Mayo Clinic Health System - Franciscan Healthcare La Crosse won any recent awards from Healthgrades?

Yes, Mayo Clinic Health System - Franciscan Healthcare La Crosse has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and 6 more in the past two years.

Is Mayo Clinic Health System - Franciscan Healthcare La Crosse highly rated with patients?

78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mayo Clinic Health System - Franciscan Healthcare La Crosse score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Mayo Clinic Health System - Franciscan Healthcare La Crosse?

Phone number, appointment information, and directions can be found on Healthgrades Mayo Clinic Health System - Franciscan Healthcare La Crosse profile..

How does Mayo Clinic Health System - Franciscan Healthcare La Crosse rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

700 West Ave S

La Crosse, WI 54601

Directions

(608) 785-0940