Saint Francis Hospital

84%

Patients that would definitely recommend

14% higher than the national average

Saint Francis Hospital in Charleston, WV - Get directions, phone number, research physicians, and compare hospital ratings for Saint Francis Hospital on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

8% higher than the national average

84%

Would definitely recommend

14% higher than the national average

Saint Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%78%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%66%52%

Saint Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Dr. Budwany and his staff, especially is nurse Jamie are simply amazing. My husband is a disabled vet and has been all over the state to find a pain dr that would help him. He has been struggling witth back and leg pain since his injury in the military in iraq. Dr. Budwany was the only doctor that...

Sara Zota Mar 16 2024

Review for Dr. Budwany

She is a fantastic doctor and I totally trust her with helping me with my medical needs. I highly recommend her.

Judy Hardt Mar 05 2024

Review for Dr. Sankari

I moved to Charleston from Phoenix on a Corporate Relocate years ago. It was supposed to be temporary, but I ended up staying. Dr. Ladd is one of those reasons. I am 68 years old and have NEVER had a Dr. like Dr. Ladd. She is so compassionate, and truly cares about the well being of her patients....

Debra Dimitroff Mar 05 2024

Review for Dr. Ladd

I went to Dr. Lough with a sizeable list of issues I've been having. When he came in the room, he asked what was wrong and I read the entire list to him. He only acknowledged two of the things on the list, and was not friendly at all. He took me to another room to clean my ears and was pretty rough...

Feb 27 2024

Review for Dr. Lough

Dr. Hill has been nothing but wonderful to me and explains to me clearly about anything I have asked her, She is very easy to speak to cause she is very outgoing and outspoken which doesn't bother me at all. I want honesty......I highly recommend her , She has helped me through menopause and also...

Michelle Gore Feb 10 2024

Review for Dr. Hill

Location

Saint Francis Hospital

333 Laidley St, Charleston WV 25301

CallDirections

(304) 347-6500

Frequently Asked Questions

Where is Saint Francis Hospital located?

Saint Francis Hospital is located at 333 Laidley St, Charleston, WV 25301. Find other locations and directions on Healthgrades.

Has Saint Francis Hospital won any recent awards from Healthgrades?

No, Saint Francis Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Saint Francis Hospital highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Saint Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Hospital profile..

How does Saint Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

333 Laidley St

Charleston, WV 25301

Directions

(304) 347-6500