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Pullman Regional Hospital

Pullman Regional Hospital is a medical facility located in Pullman, WA. This hospital has been recognized for Outstanding Patient Experience Award™.

87%

Patient Experience Rating

15% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10

12% higher than the national average

87%

Would definitely recommend

15% higher than the national average

Pullman Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%54%

Pullman Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%70%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%76%

Providers

Provider Reviews

He was very condescending. We were discussing sodium in foods and when I said something he would always reply with you know everything. He wouldn't prescribe the medication I was already taking. He made a judgment on my insurance and I happen to be a millionaire and he told me a referral where I...

Hailey Apr 12 2024

Review for Dr. Modad

Dr. Hazelwood replaced my mom's hip after a fall with skill and expediency. I would recommend him to anyone. His follow up is thorough and kind. He is your guy especially when you need surgery immediately....he was awesome to my mom.

Great Surgeon Apr 02 2024

Review for Dr. Hazelwood

Terrible Care and very dismissive. I was not diagnosed and properly treated until I left mascow Pullman obgyn. Talked to me for less than 7 minutes at appointment and barely looked me in the eyes. When I told him I felt like I was getting worse he told me “medically you’re fine” and I proceeded to...

Valery Mar 24 2024

Review for Dr. Campbell

a horrible surgery, horrible staff, left me with years of suffering. He never followed up on what he started. He left me waiting in rooms more than an hour on more than one occassion.

bluepastry Mar 15 2024

Review for Dr. Michels

I've seen Dr. Williams for years and he has been incredible! Appointments are easy to schedule and availability is great, he's always prioritized my care as a patient, and his office is amazing at working with insurance to make sure service is at an affordable cost. I would recommend him to anyone...

Mar 14 2024

Review for Dr. Williams

Location

Pullman Regional Hospital

835 SE Bishop Blvd, Pullman WA 99163

CallDirections

(509) 332-2541

Frequently Asked Questions

Where is Pullman Regional Hospital located?

Pullman Regional Hospital is located at 835 SE Bishop Blvd, Pullman, WA 99163. Find other locations and directions on Healthgrades.

Has Pullman Regional Hospital won any recent awards from Healthgrades?

Yes, Pullman Regional Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Pullman Regional Hospital highly rated with patients?

87% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Pullman Regional Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Pullman Regional Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Pullman Regional Hospital profile..

How does Pullman Regional Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

835 SE Bishop Blvd

Pullman, WA 99163

Directions

(509) 332-2541