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St. Francis Hospital

St. Francis Hospital in Federal Way, WA - Get directions, phone number, research physicians, and compare hospital ratings for St. Francis Hospital on Healthgrades.

60%

Patient Experience Rating

4% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

2% lower than the national average

60%

Would definitely recommend

4% lower than the national average

St. Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

St. Francis Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%66%

Providers

Provider Reviews

What stood out to me at this appointment was that Dr. Wenker does more speaking than listening. He reads what he has, but assumes things, because he does not allow you to speak. I know he is busy, but how are you to understand your patient's condition, if you do not allow them to speak or ask...

GT Mar 27 2024

Review for Dr. Wenker

Dr. Felipe is such a kind and considerate man. I believe that he genuinely cares about his patients and never judges or condemns. He's just the best, period. Dr. Felipe has mastered the lost art of family physician. I would recommend him to anyone.

Julie C. Mar 23 2024

Review for Dr. Felipe

I couldn’t ask for a more qualified, empathetic and understanding doctor, truly. In 36 years I’ve never had a doctor with as good a bedside manner as Dr. Garcia. He listens thoughtfully and respects my opinion because he knows that I know when something doesn’t feel right with my health, he explains...

Cassie Mar 19 2024

Review for Dr. Garcia

She's wonderful! Quickly and competently diagnosed my father's health needs. Very professional!

Esther Mar 19 2024

Review for Lachelle Drollman

I understand that the kinds of medical issues Dr Burkey is dealing with are complicated and don't often have a clear solution, but at some point it becomes a Kafkaesque nightmare. Dr. Burkey is more like a line cook than a doctor. It is clear that the office is very busy, and it leads to a terrible...

Frank Mar 16 2024

Review for Dr. Burkey

Location

St. Francis Hospital

34515 9th Ave S, Federal Way WA 98003

CallDirections

(253) 366-5864

Frequently Asked Questions

Where is St. Francis Hospital located?

St. Francis Hospital is located at 34515 9th Ave S, Federal Way, WA 98003. Find other locations and directions on Healthgrades.

Has St. Francis Hospital won any recent awards from Healthgrades?

No, St. Francis Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is St. Francis Hospital highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at St. Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades St. Francis Hospital profile..

How does St. Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

34515 9th Ave S

Federal Way, WA 98003

Directions

(253) 366-5864