Bon Secours Mary Immaculate Hospital
Bon Secours Mary Immaculate Hospital is a medical facility located in Newport News, VA. This hospital has been recognized for America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™, Outpatient Joint Replacement Excellence Award™, and more.
Patient Experience Rating
Equal to the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Outpatient Joint Replacement Excellence Award™ (2024, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Pulmonary Care Excellence Award™ (2024, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2023)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2023
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2024, 2023
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™
2024
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2022
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours Mary Immaculate Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Bon Secours Mary Immaculate Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 15 2024
Review for Dr. Bradley
Very pleased with his interaction with patient and their family. Explaining the what, and why of procedures. Answers questions and spends time to make everyone comfortable. 100% pleased .
Apr 10 2024
Review for Dr. Charlton
Clear explanation. Quickly solved my problem.Will be glad to see him again if I need.
Ed Robey Apr 10 2024
Review for Dr. Hopson
Promptness and knowledgeable. Wanting to correct the problem to relieve the pain.
Apr 09 2024
Review for Dr. Laurent
Explained the results of recent tests, gave me the options, and let me decide.
Apr 09 2024
Review for Dr. Laurent
Location
Bon Secours Mary Immaculate Hospital
Frequently Asked Questions
Where is Bon Secours Mary Immaculate Hospital located?
Bon Secours Mary Immaculate Hospital is located at 2 Bernardine Dr, Newport News, VA 23602. Find other locations and directions on Healthgrades.
Has Bon Secours Mary Immaculate Hospital won any recent awards from Healthgrades?
Yes, Bon Secours Mary Immaculate Hospital has been awarded with America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™, Outpatient Joint Replacement Excellence Award™, Pulmonary Care Excellence Award™, and 1 more in the past two years.
Is Bon Secours Mary Immaculate Hospital highly rated with patients?
63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours Mary Immaculate Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Bon Secours Mary Immaculate Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Mary Immaculate Hospital profile..
How does Bon Secours Mary Immaculate Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Misinformation.