Sentara Norfolk General Hospital
Sentara Norfolk General Hospital is a medical facility located in Norfolk, VA. This hospital has been recognized for Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Cardiac Care Award™.
Patient Experience Rating
14% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Cardiac Care Award™ (2023)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSentara Norfolk General Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Sentara Norfolk General Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 14 2024
Review for Dr. Babington
We recently moved from another state to this area. I was nervous about finding a new provider to help manage my UC. I explained my history and the office worked hard to find me an appointment that was convenient for my schedule. Dr. Mendu has been amazing through the process. She takes her time to...
Rachel O. Apr 14 2024
Review for Dr. Mendu
Dr Alencar always takes the time to listen to your concerns, amswer questions, and explain care plans. You never feel rushed when she is with you. She is quick tp.rspond when you call the office or send her a question through the office portal. I would highly recommend her if you have to go through...
Nancy Apr 13 2024
Review for Dr. Alencar
Dr. Manser and his staff are professional, available, responsive and accessible in an era where it seems nearly impossible to speak with a medical professional when needed. In my opinion, doctor is only as good to a patient as their accessibility. His nurse, PA and office staff are kind and respond...
Connie Apr 12 2024
Review for Dr. Manser
Location
Sentara Norfolk General Hospital
Frequently Asked Questions
Where is Sentara Norfolk General Hospital located?
Sentara Norfolk General Hospital is located at 600 Gresham Dr, Norfolk, VA 23507. Find other locations and directions on Healthgrades.
Has Sentara Norfolk General Hospital won any recent awards from Healthgrades?
Yes, Sentara Norfolk General Hospital has been awarded with Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Cardiac Care Award™ in the past two years.
Is Sentara Norfolk General Hospital highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Sentara Norfolk General Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Sentara Norfolk General Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Sentara Norfolk General Hospital profile..
How does Sentara Norfolk General Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He advised additional MRI and CT Scans to get a better understanding of my problem . Did see me after them, and gave very understandable , and do-able advice for how to continue my care. Would highly recommend him.