Chippenham Hospital
Chippenham Hospital is a medical facility located in Richmond, VA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
1% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2024)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2024, 2023, 2022)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2024, 2023, 2022)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2024, 2023, 2022)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Spine Surgery Award™ (2024)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
America’s 50 Best Hospitals for Surgical Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Cardiac Surgery Excellence Award™ (2024)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Critical Care Excellence Award™ (2024, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Stroke Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Critical Care Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Cranial Neurosurgery Excellence Award™ (2023)
Superior clinical outcomes in cranial neurosurgery
Labor and Delivery Excellence Award™ (2023, 2022, 2021)
Superior clinical care of women during and after childbirth
Obstetrics and Gynecology Excellence Award™ (2023, 2022, 2021)
Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cardiac Surgery Excellence Award™
2024
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024, 2022
America’s 100 Best Hospitals for Critical Care Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Specialty Excellence Awards
Obstetrics and Gynecology Excellence Award™
2023, 2022, 2021
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Specialty Excellence Awards
Labor and Delivery Excellence Award™
2023, 2022, 2021
Obstetrics and Gynecology Excellence Award™
2023, 2022, 2021
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024, 2023
Cranial Neurosurgery Excellence Award™
2023
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Joint Replacement Award™
2024, 2023, 2022
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2024, 2023, 2022
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2024, 2023, 2022
America’s 100 Best Hospitals for Spine Surgery Award™
2024
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceChippenham Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Chippenham Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 18 2024
Review for Dr. Lafond
Dr West is always open to discuss your health concerns. Very attentive and caring. When diagnosed with cancer I felt my world was falling apart. He offered good advice and comfort. Highly recommend Dr West and his staff.
Jeanna Marshall-Howard Apr 18 2024
Review for Dr. West
How easily your conversation with the doctor could be heard by other such
Apr 18 2024
Review for Dr. Ellett
I was so excited to see this doctor because of his reviews. I just knew he could help me. Unfortunately we will never know. I didn't feel welcomed while speaking to him and I definitely didn't think he was listening to me. One of the biggest things for me is a doctor who listens and works with me,...
Apr 18 2024
Review for Dr. Choudhary
All involved were pleasant and professional. I was made very comfortable.
Laura Apr 17 2024
Review for Dr. Eid
Location
Chippenham Hospital
Frequently Asked Questions
Where is Chippenham Hospital located?
Chippenham Hospital is located at 7101 Jahnke Rd, Richmond, VA 23225. Find other locations and directions on Healthgrades.
Has Chippenham Hospital won any recent awards from Healthgrades?
Yes, Chippenham Hospital has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and 12 more in the past two years.
Is Chippenham Hospital highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Chippenham Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Chippenham Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Chippenham Hospital profile..
How does Chippenham Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
From the minute I walked thru the door until I was wheeled out to my waiting vehicle, every person I encountered on yesterday were kind, courteous, and very knowledgeable about their respective responsibilities. They put me at ease and Dr LaFond was amazing. I would very highly recommend him and...