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Augusta Health

Augusta Health is a medical facility located in Fishersville, VA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.

70%

Patient Experience Rating

6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2024)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in the care and treatment of stroke

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™

2024

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10

8% higher than the national average

70%

Would definitely recommend

6% higher than the national average

Augusta Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Augusta Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%66%

Providers

Provider Reviews

Knowledge, professional, always on time. Makes patient feel important, and listens to you with empathy

Apr 14 2024

Review for Dr. Richard

I visit on a regular basis, to maintain my sun exposed skin, and make sure any new items are dealt with. Dr Carr has great experience, treats you with respect and listens to your opinion. You work together as a team, and you feel as part of the solution.

Jim Hennessy Apr 11 2024

Review for Dr. Carr

Tried to make an appointment by phone. When someone finally answered after about 20 rings, they did not identify themselves or the practice. When I asked them to speak up they said, softly, “I am speaking as loud as I can without shouting.” I was struggling to hear them but couldn’t. I finally gave...

George Cunningham Apr 08 2024

Review for Dr. Patel

Dr Richard is very thorough and asks questions that you would not think were related to the condition. She was recommended by some of the best doctors in my opinion.

Hidradenitis Apr 06 2024

Review for Dr. Richard

I came in for referrals, but then it says under physical examMusculoskeletal:General: Normal range of motion.Cervical back: Normal range of motion. This is upsetting for me as it is not accurate and needs to be removed from my chart. I have musculoskelatal disorder on the right arm and hand as well...

Apr 05 2024

Review for Dr. Gibbs

Location

Augusta Health

78 Medical Center Dr, Fishersville VA 22939

CallDirections

(540) 932-4000

Frequently Asked Questions

Where is Augusta Health located?

Augusta Health is located at 78 Medical Center Dr, Fishersville, VA 22939. Find other locations and directions on Healthgrades.

Has Augusta Health won any recent awards from Healthgrades?

Yes, Augusta Health has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and 5 more in the past two years.

Is Augusta Health highly rated with patients?

73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Augusta Health score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Augusta Health?

Phone number, appointment information, and directions can be found on Healthgrades Augusta Health profile..

How does Augusta Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

78 Medical Center Dr

Fishersville, VA 22939

Directions

(540) 932-4000