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Bon Secours Richmond Community Hospital

Bon Secours Richmond Community Hospital in Richmond, VA - Get directions, phone number, research physicians, and compare hospital ratings for Bon Secours Richmond Community Hospital on Healthgrades.

73%

Patient Experience Rating

9% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

11% higher than the national average

73%

Would definitely recommend

9% higher than the national average

Bon Secours Richmond Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%48%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%47%

Bon Secours Richmond Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

Excellent doctor 5 stars

Ashley Kennedy Mar 27 2024

Review for Dr. Blanchard

ER setting - I had signs of sepsis - shivers, fast heart rate, headache and fever. With much testing and monitoring I was diagnosed with tooth abscess and dehydration. Dr Bernstein gave me a detailed follow-up printout and prescribed antibiotics for a follow up. Wish we had more medical doctors...

Nancy Wickstead Mar 17 2024

Review for Dr. Bernstein

This 'doctor' was so condescending to me and my family when I was in the ER. I understand that the ER can be a busy place but when I came in for abdominal pain she did not take the time to explain my results. Thank god my tests results were normal but she made me feel bad for coming to the ER. My...

Mar 12 2024

Review for Dr. Catlett

Dr. Kreis was incredibly kind and patient. She took extra time to talk through things and helped me feel relaxed and calm. She is also very informative.

Mar 08 2024

Review for Dr. Kreis

Dr. Kreis is very informative and patient. Excellent bedside manner!

Mar 07 2024

Review for Dr. Kreis

Location

Bon Secours Richmond Community Hospital

1500 N 28th St, Richmond VA 23223

CallDirections

(804) 225-1700

Frequently Asked Questions

Where is Bon Secours Richmond Community Hospital located?

Bon Secours Richmond Community Hospital is located at 1500 N 28th St, Richmond, VA 23223. Find other locations and directions on Healthgrades.

Has Bon Secours Richmond Community Hospital won any recent awards from Healthgrades?

No, Bon Secours Richmond Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Bon Secours Richmond Community Hospital highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bon Secours Richmond Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 5 hospital services. View more details here.

How do I get in at Bon Secours Richmond Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Richmond Community Hospital profile..

How does Bon Secours Richmond Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1500 N 28th St

Richmond, VA 23223

Directions

(804) 225-1700