Bon Secours Richmond Community Hospital
Bon Secours Richmond Community Hospital in Richmond, VA - Get directions, phone number, research physicians, and compare hospital ratings for Bon Secours Richmond Community Hospital on Healthgrades.
Patient Experience Rating
9% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours Richmond Community Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Bon Secours Richmond Community Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Ashley Kennedy Mar 27 2024
Review for Dr. Blanchard
ER setting - I had signs of sepsis - shivers, fast heart rate, headache and fever. With much testing and monitoring I was diagnosed with tooth abscess and dehydration. Dr Bernstein gave me a detailed follow-up printout and prescribed antibiotics for a follow up. Wish we had more medical doctors...
Nancy Wickstead Mar 17 2024
Review for Dr. Bernstein
This 'doctor' was so condescending to me and my family when I was in the ER. I understand that the ER can be a busy place but when I came in for abdominal pain she did not take the time to explain my results. Thank god my tests results were normal but she made me feel bad for coming to the ER. My...
Mar 12 2024
Review for Dr. Catlett
Dr. Kreis was incredibly kind and patient. She took extra time to talk through things and helped me feel relaxed and calm. She is also very informative.
Mar 08 2024
Review for Dr. Kreis
Dr. Kreis is very informative and patient. Excellent bedside manner!
Mar 07 2024
Review for Dr. Kreis
Location
Bon Secours Richmond Community Hospital
Frequently Asked Questions
Where is Bon Secours Richmond Community Hospital located?
Bon Secours Richmond Community Hospital is located at 1500 N 28th St, Richmond, VA 23223. Find other locations and directions on Healthgrades.
Has Bon Secours Richmond Community Hospital won any recent awards from Healthgrades?
No, Bon Secours Richmond Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Bon Secours Richmond Community Hospital highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours Richmond Community Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 5 hospital services. View more details here.
How do I get in at Bon Secours Richmond Community Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Richmond Community Hospital profile..
How does Bon Secours Richmond Community Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Excellent doctor 5 stars