Bon Secours Maryview Medical Center

49%

Patients that would definitely recommend

15% lower than the national average

Bon Secours Maryview Medical Center is a medical facility located in Portsmouth, VA. This hospital has been recognized for America’s 100 Best Hospitals for Stroke Care Award™ and Stroke Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2024)

Superior clinical outcomes in the care and treatment of stroke

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • In-Hospital Fall Associated Fracture Rate

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™

2024

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

6% lower than the national average

49%

Would definitely recommend

15% lower than the national average

Bon Secours Maryview Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Bon Secours Maryview Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%66%

Providers

Provider Reviews

Once I got to the office they took my info then the nurse took my hand exray & ask me the waiting room for few minutes. After a few minutes dr Alfahd came in & ask me few questions, check the exray, & my fingers. He explained what’s happening to my finger other than look good on the exray. Finally...

abdu hagos Mar 23 2024

Review for Dr. Alfahd

First, the positive. I appreciated Dr. Budorick's down-to-earth manner and frankness. The best thing he did was write an order for physical therapy. Otherwise, his ordering 3 lower back x-rays was a waste of my time and money. He even stated later that they would not indicate the cause of my pain....

Mar 22 2024

Review for Dr. Budorick

The professionalism of doctor, facility staff and physical therapist

Mar 22 2024

Review for Dr. Mason

Dr McArthur listens. He cares. His experience and knowledge make him a great physician.

Mar 22 2024

Review for Dr. McArthur

This doctor is so caring. I have been going to him for years. The staff is always pleasant and friendly. They have a store and plenty of parking. Plenty of restaurants nearby to treat yourself when you leave the office. Give your feet the best care and visit this office.

Nurse Melissa Mar 22 2024

Review for Dr. Barbella

Location

Bon Secours Maryview Medical Center

3636 High St, Portsmouth VA 23707

CallDirections

(757) 398-2200

Frequently Asked Questions

Where is Bon Secours Maryview Medical Center located?

Bon Secours Maryview Medical Center is located at 3636 High St, Portsmouth, VA 23707. Find other locations and directions on Healthgrades.

Has Bon Secours Maryview Medical Center won any recent awards from Healthgrades?

Yes, Bon Secours Maryview Medical Center has been awarded with America’s 100 Best Hospitals for Stroke Care Award™ and Stroke Care Excellence Award™ in the past two years.

Is Bon Secours Maryview Medical Center highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bon Secours Maryview Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Bon Secours Maryview Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Bon Secours Maryview Medical Center profile..

How does Bon Secours Maryview Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3636 High St

Portsmouth, VA 23707

Directions

(757) 398-2200