Carilion Franklin Memorial Hospital
Carilion Franklin Memorial Hospital in Rocky Mount, VA - Get directions, phone number, research physicians, and compare hospital ratings for Carilion Franklin Memorial Hospital on Healthgrades.
Patient Experience Rating
5% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCarilion Franklin Memorial Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Carilion Franklin Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Pat Apr 11 2024
Review for Dr. Olsen
'Had a very long drive to Roanoke today for nothing, which wasted my day. Roanoke Carilion Orthopedics had my MRI for my shoulder and I made it VERY CLEAR to the woman I spoke with on the phone I AM NOT DRIVING ALL THE WAY THERE TO BE TOLD 'I CANNOT DO ANYTHING TO HELP YOU' After receiving a follow...
Apr 03 2024
Review for Dr. O Malley
When I was in the unfortunate position of having to visit the er at Franklin memorial hospital I had the good fortune to have dr. Weigle in charge of my care. The only doctor in a busy emergency room, he attended me with such skill and compassion I knew immediately I was in good hands. Though he had...
Leslie Lekich Apr 03 2024
Review for Dr. Weigle
Horrible first impression Dr. Clay made for herself. She was like a dark cloud that entered the room . And presented herself as extremely rude and uncaring. Was making trashy comments under her breath , but right in front of me and my wife , loud enough to hear , she was saying ' hold up let me not,...
Not going to be your patient Mar 21 2024
Review for Dr. Clay
Awful experience , she was so rude and hateful as soon as she walked into the room, it was our first time meeting. She made snarky inappropriate comments under her breath but loud enough for me to hear. Didnt feel comfortable at all. Wish i could have ended the visit.
Concerned patient Mar 15 2024
Review for Dr. Clay
Location
Carilion Franklin Memorial Hospital
Frequently Asked Questions
Where is Carilion Franklin Memorial Hospital located?
Carilion Franklin Memorial Hospital is located at 390 S Main St, Rocky Mount, VA 24151. Find other locations and directions on Healthgrades.
Has Carilion Franklin Memorial Hospital won any recent awards from Healthgrades?
No, Carilion Franklin Memorial Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Carilion Franklin Memorial Hospital highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Carilion Franklin Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Carilion Franklin Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Carilion Franklin Memorial Hospital profile..
How does Carilion Franklin Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Olsen takes time with you to answer all your questions. He is very caring and compassionate