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Northwest Texas Healthcare System

Northwest Texas Healthcare System in Amarillo, TX - Get directions, phone number, research physicians, and compare hospital ratings for Northwest Texas Healthcare System on Healthgrades.

60%

Patient Experience Rating

4% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Bloodstream infection following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Better than Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Worse than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

6% lower than the national average

60%

Would definitely recommend

4% lower than the national average

Northwest Texas Healthcare System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Northwest Texas Healthcare System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%66%

Providers

Provider Reviews

Dr Jiang is a great doctor. He not only takes extra care and time to listen but explains everything so well. He took time with my family to make sure they also knew exactly what was going on. I would definitely recommend him One of my favorite Drs ant such a stressful time.

Kay Apr 11 2024

Review for Dr. Jiang

Very concerned about your health and keeps informed

Apr 11 2024

Review for Dr. Lemert Jr

I tried to make an appointment because of chest pains and trouble breathing but was told I would need to wait until my next appointment to be able to talk to the doctor, which was 5 months later. I went to another cardiologist only to find I needed a triple bypass surgery. Thank heavens I changed...

Kathy Apr 08 2024

Review for Dr. Cabrera-Santamaria

Doctor Lemert is right to the point when giving answers to the problem, He listens to all your problems & helps you with your problem. Very professional.

Walkden Donald Apr 04 2024

Review for Dr. Lemert Jr

This doctor is very unprofessional and treated me with disrespect. When asked where my abdominal discomfort was, I specifically pointed to the area of where I was having pain. He then asked me to lift my blouse to show him, which took place in his personal office. We then moved to an examination...

Apr 03 2024

Review for Dr. Tekeste

Location

Northwest Texas Healthcare System

1501 S Coulter St, Amarillo TX 79106

CallDirections

(806) 354-1000

Frequently Asked Questions

Where is Northwest Texas Healthcare System located?

Northwest Texas Healthcare System is located at 1501 S Coulter St, Amarillo, TX 79106. Find other locations and directions on Healthgrades.

Has Northwest Texas Healthcare System won any recent awards from Healthgrades?

No, Northwest Texas Healthcare System has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Northwest Texas Healthcare System highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwest Texas Healthcare System score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Northwest Texas Healthcare System?

Phone number, appointment information, and directions can be found on Healthgrades Northwest Texas Healthcare System profile..

How does Northwest Texas Healthcare System rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1501 S Coulter St

Amarillo, TX 79106

Directions

(806) 354-1000