Baylor Scott & White Medical Center - Plano
Baylor Scott & White Medical Center - Plano is a medical facility located in Plano, TX. This hospital has been recognized for Outstanding Patient Experience Award™, Gastrointestinal Care Excellence Award™, and more.
Patient Experience Rating
14% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Gastrointestinal Care Excellence Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2022)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2022
Gastrointestinal Surgery Excellence Award™
2022
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor Scott & White Medical Center - Plano
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baylor Scott & White Medical Center - Plano
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 18 2024
Review for Dr. Johnson
Saw Dr at BSW Plano... Terrific fellow with many great insights. I am very appreciative of his work and his good horse sense when it comes to dealing with health issues...no bs! Bedside manner tops also.
Kevin Apr 17 2024
Review for Dr. Myers
Dr Siddiqui was not rushed. He spent timr with me asking questions and allowing me to ask questions as well. He was very compassionate about my personal situation.
Apr 17 2024
Review for Dr. Siddiqui
Dr. Wang and his staff were great the entire process. He was communicative, professional and kind!
Hailey S. Apr 17 2024
Review for Dr. Wang
Successful lower back Laminectomy. Highly skilled back surgeon. I highly recommend him and his staff. His staff was super friendly and showed genuine concern before and after my surgery.
Apr 17 2024
Review for Dr. Satyan
Location
Baylor Scott & White Medical Center - Plano
Frequently Asked Questions
Where is Baylor Scott & White Medical Center - Plano located?
Baylor Scott & White Medical Center - Plano is located at 4700 Alliance Blvd, Plano, TX 75093. Find other locations and directions on Healthgrades.
Has Baylor Scott & White Medical Center - Plano won any recent awards from Healthgrades?
Yes, Baylor Scott & White Medical Center - Plano has been awarded with Outstanding Patient Experience Award™, Gastrointestinal Care Excellence Award™, Gastrointestinal Surgery Excellence Award™, and 1 more in the past two years.
Is Baylor Scott & White Medical Center - Plano highly rated with patients?
77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor Scott & White Medical Center - Plano score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Baylor Scott & White Medical Center - Plano?
Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott & White Medical Center - Plano profile..
How does Baylor Scott & White Medical Center - Plano rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Johnson is a wonderful doctor. I brought my 93 year old mother in to see him and he was so patient and sweet with her. He explained everything in a way she could understand, and even spoke loud enough so that she could hear him. My mother has been in extreme pain, but after going to 2 other...