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Baylor Scott & White The Heart Hospital – Denton

Baylor Scott & White The Heart Hospital – Denton is a medical facility located in Denton, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

89%

Patient Experience Rating

17% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10

14% higher than the national average

89%

Would definitely recommend

17% higher than the national average

Baylor Scott & White The Heart Hospital – Denton

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%63%54%

Baylor Scott & White The Heart Hospital – Denton

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%76%

Providers

Provider Reviews

I am not happy with the medication Dr Stevenson prescribed, and I feel he did not listen to me.

Mar 23 2024

Review for Dr. Stevenson

I could NOT have expected a more positive, caring experience! Not only was Dr Aten thorough, gentle and very informative but her staff was as well! I will absolutely see her again if necessary but also highly recommend her to my friends.

Charlott Nov 08 2023

Review for Dr. Aten

I worked with Dr Acuff at DRMC of all doctors he was the only I trusted to diagnose n do heat surgery on me!

Delana Frazier Nov 02 2023

Review for Dr. Acuff

Dr Wolfshohl was on duty at the Baylor ER when I was admitted with dizziness and feeling of passing out. He was so through in his evaluation and left no stone unturned to get to my issue, and I finally had a diagnosis for a condition that nobody else identified. I am so grateful that he cared...

Sep 10 2023

Review for Dr. Wolfshohl

My husband had a very rare type of cancer of the airway. Dr Nguyen was able to cut out the cancer with clear margins and resleeve the airway. He was the only doctor that was willing to tackle this surgery. And he did an absolutely fantastic job!! My husband is cancer free and slowly beginning to...

Jeanne Humphreys Sep 04 2023

Review for Dr. Nguyen

Location

Baylor Scott & White The Heart Hospital – Denton

2801 S Mayhill Rd, Denton TX 76208

CallDirections

(940) 220-0600

Frequently Asked Questions

Where is Baylor Scott & White The Heart Hospital – Denton located?

Baylor Scott & White The Heart Hospital – Denton is located at 2801 S Mayhill Rd, Denton, TX 76208. Find other locations and directions on Healthgrades.

Has Baylor Scott & White The Heart Hospital – Denton won any recent awards from Healthgrades?

Yes, Baylor Scott & White The Heart Hospital – Denton has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and Cardiac Surgery Excellence Award™ in the past two years.

Is Baylor Scott & White The Heart Hospital – Denton highly rated with patients?

89% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott & White The Heart Hospital – Denton score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Baylor Scott & White The Heart Hospital – Denton?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott & White The Heart Hospital – Denton profile..

How does Baylor Scott & White The Heart Hospital – Denton rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2801 S Mayhill Rd

Denton, TX 76208

Directions

(940) 220-0600