Medical City Lewisville

67%

Patients that would definitely recommend

3% higher than the national average

Medical City Lewisville is a medical facility located in Lewisville, TX. This hospital has been recognized for America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2024

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2024

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

4% higher than the national average

67%

Would definitely recommend

3% higher than the national average

Medical City Lewisville

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%47%

Medical City Lewisville

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%66%

Providers

Provider Reviews

I'm absolutely shocked he'd support a terrible and heartless doctor. Shows what kind of person he is.

Mar 22 2024

Review for Dr. Jones

Went in for an annual pap and to talk to her about my struggles with conceiving. She acted so annoyed by every question I asked, it felt like she would rather be anywhere else.

Danielle Mar 21 2024

Review for Dr. Mace-Motta

On time, courteous staff and excellent care. Blood draw done on site, so convenient!

Susan D Mar 18 2024

Review for Dr. Williams

I initially saw Dr Sujaat for management of arthritis which she managed well. She became concerned when abnormalities showed up in my blood work that needed further investigation. Following an MRI I was diagnosed with a malignancy although I had no symptoms. I received surgery and follow up...

Patricia Ridings Mar 18 2024

Review for Dr. Shujaat

I had politely requested my IV in my arm. The paramedic was working on that when she came over to speak to me. She began badgering me and the paramedic about my IV placement. She causes me to have a panic attack. She lied and said I refused to discuss my medical history and would not be having the...

Mar 14 2024

Review for Dr. Devaughn

Location

Medical City Lewisville

500 W Main St, Lewisville TX 75057

CallDirections

(972) 420-1000

Frequently Asked Questions

Where is Medical City Lewisville located?

Medical City Lewisville is located at 500 W Main St, Lewisville, TX 75057. Find other locations and directions on Healthgrades.

Has Medical City Lewisville won any recent awards from Healthgrades?

Yes, Medical City Lewisville has been awarded with America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, Critical Care Excellence Award™, and 2 more in the past two years.

Is Medical City Lewisville highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Medical City Lewisville score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Medical City Lewisville?

Phone number, appointment information, and directions can be found on Healthgrades Medical City Lewisville profile..

How does Medical City Lewisville rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

500 W Main St

Lewisville, TX 75057

Directions

(972) 420-1000