Medical City Plano
Medical City Plano is a medical facility located in Plano, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Critical Care Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024, 2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2024)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
America’s 100 Best Hospitals for Stroke Care Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
America’s 50 Best Hospitals for Surgical Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
America’s 50 Best Hospitals for Vascular Surgery Award™ (2024)
Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery
Neurosciences Excellence Award™ (2024, 2023)
Superior clinical outcomes in stroke care and cranial neurosurgery
Pulmonary Care Excellence Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Gastrointestinal Surgery Excellence Award™ (2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Gynecologic Surgery Excellence Award™ (2023, 2022, 2021)
Superior clinical outcomes in gynecological surgery
Vascular Surgery Excellence Award™ (2023)
Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Critical Care Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2024, 2023
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2024
Gastrointestinal Surgery Excellence Award™
2023
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Specialty Excellence Awards
Gynecologic Surgery Excellence Award™
2023, 2022, 2021
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Stroke Care Award™
2024, 2023
Neurosciences Excellence Award™
2024, 2023
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2024
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Orthopedic Surgery Award™
2024
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Vascular Surgery Award™
2024
Vascular Surgery Excellence Award™
2023
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMedical City Plano
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Medical City Plano
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
T.K. Apr 15 2024
Review for Dr. Bradley
All staff members were helpful and knowledgeable. They really made me feel like my care was their priority.
Apr 14 2024
Review for Dr. Eidem
When my OB-GYN tried to complete my hysterectomy which included an enlarged uterus overtaken by fibroids she wasn't comfortable completing the procedure due to her concern for cancer and potentially damaging other organs. I was referred to another Gyn Onc whom I was not comfortable with but knew I...
Becky Ruddis Apr 14 2024
Review for Dr. Heffernan
Dr. Eidem is very easy to talk to about your problems. He is never in a rush so you don't feel rushed. He has helped me tremendously to improve problems I have had for 65 years. Highly recommend.
Dave Mehall Apr 14 2024
Review for Dr. Eidem
Location
Medical City Plano
Frequently Asked Questions
Where is Medical City Plano located?
Medical City Plano is located at 3901 W 15th St, Plano, TX 75075. Find other locations and directions on Healthgrades.
Has Medical City Plano won any recent awards from Healthgrades?
Yes, Medical City Plano has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, America’s 100 Best Hospitals for Critical Care Award™, and 11 more in the past two years.
Is Medical City Plano highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Medical City Plano score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Medical City Plano?
Phone number, appointment information, and directions can be found on Healthgrades Medical City Plano profile..
How does Medical City Plano rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Bradley has been such a pleasure since day 1 of meeting her. She’s been so present and gentle and kind to me as a first time pregnancy and new mother. She is a mother herself and she made my visits feel like I could confide in her and ask her for advice on anything, way more intimate and...