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Texas Health Presbyterian Hospital Flower Mound

Texas Health Presbyterian Hospital Flower Mound is a medical facility located in Flower Mound, TX. This hospital has been recognized for Outstanding Patient Experience Award™.

75%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

10% higher than the national average

75%

Would definitely recommend

11% higher than the national average

Texas Health Presbyterian Hospital Flower Mound

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Texas Health Presbyterian Hospital Flower Mound

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%66%

Providers

Provider Reviews

The entire staff was energetic and professional from the initial greeting to closing out the visit.

Apr 18 2024

Review for Dr. Bauernfeind

I was with Dr. Ray for a long time and he was a great doctor. He helped me tremendously through the years and I would recommend him to anyone. Amber was great and Aaron and Carol also were very helpful.

Bryan Rioux Apr 17 2024

Review for Dr. Ray

Love Dr. Krumerman’s minimalist approach. I went to him for a 2nd opinion. The first opinion wanted to do a highly invasive procedure which was not necessary. So thankful to Dr. Krumerman for fixing me up with a minimally invasive procedure.

Diane Weaver Apr 17 2024

Review for Dr. Krumerman

Doctor interactions and questions answered

Apr 16 2024

Review for Dr. Diehl

Not a pushy type doctor. Explains what he is going to do for you and why. Takes time to answer questions. Clearly leaves decisions to you for your treatment.

Apr 12 2024

Review for Dr. Bauernfeind

Location

Texas Health Presbyterian Hospital Flower Mound

4400 Long Prairie Rd, Flower Mound TX 75028

CallDirections

(469) 322-7000

Frequently Asked Questions

Where is Texas Health Presbyterian Hospital Flower Mound located?

Texas Health Presbyterian Hospital Flower Mound is located at 4400 Long Prairie Rd, Flower Mound, TX 75028. Find other locations and directions on Healthgrades.

Has Texas Health Presbyterian Hospital Flower Mound won any recent awards from Healthgrades?

Yes, Texas Health Presbyterian Hospital Flower Mound has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Texas Health Presbyterian Hospital Flower Mound highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Texas Health Presbyterian Hospital Flower Mound score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Texas Health Presbyterian Hospital Flower Mound?

Phone number, appointment information, and directions can be found on Healthgrades Texas Health Presbyterian Hospital Flower Mound profile..

How does Texas Health Presbyterian Hospital Flower Mound rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4400 Long Prairie Rd

Flower Mound, TX 75028

Directions

(469) 322-7000