Baylor Scott And White Medical Center Lake Pointe
Patients that would definitely recommend
2% higher than the national average
Baylor Scott And White Medical Center Lake Pointe is a medical facility located in Rowlett, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor Scott And White Medical Center Lake Pointe
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baylor Scott And White Medical Center Lake Pointe
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Mar 23 2024
Review for Dr. Nguyen
Such a friendly office. Dr Zarling was great, listened, explained and treated my issue immediately.
Mar 23 2024
Review for Dr. Zarling
Dr Zarling is always so helpful. I’mAn older athlete so I struggle with overuse and arthritis. He is always very helpful and attentive.
Mar 22 2024
Review for Dr. Zarling
I was a patient with them for 12 years and then they announced that they were moving 'The Neurology Institute of San Antonio' to Boerne, about 30 miles away. That didn't initially seem like a big deal as we figured we'd just follow them. No, they also decided to drop carrying my major national...
Mar 22 2024
Review for Dr. Gazda
Location
Baylor Scott And White Medical Center Lake Pointe
Frequently Asked Questions
Where is Baylor Scott And White Medical Center Lake Pointe located?
Baylor Scott And White Medical Center Lake Pointe is located at 6800 Scenic Dr, Rowlett, TX 75088. Find other locations and directions on Healthgrades.
Has Baylor Scott And White Medical Center Lake Pointe won any recent awards from Healthgrades?
Yes, Baylor Scott And White Medical Center Lake Pointe has been awarded with Patient Safety Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™ in the past two years.
Is Baylor Scott And White Medical Center Lake Pointe highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor Scott And White Medical Center Lake Pointe score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Baylor Scott And White Medical Center Lake Pointe?
Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott And White Medical Center Lake Pointe profile..
How does Baylor Scott And White Medical Center Lake Pointe rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Nguyen's office staff including nurse, front desk staff are courteous and efficient.