Baylor University Medical Center
Baylor University Medical Center is a medical facility located in Dallas, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024)
Top 5% in the nation for consistently delivering clinical quality
Patient Safety Excellence Award™ (2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Cardiac Surgery Excellence Award™ (2023)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cardiac Surgery Excellence Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024
Gastrointestinal Surgery Excellence Award™
2024
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor University Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baylor University Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Connie Stone Apr 14 2024
Review for Dr. Sandhu
Outstanding Internist - extremely thorough…however the absolute WORST, most UNPROFESSIONAL medical staff I have ever been to EVER! If I could rate this office at negative 10, I would. The staff is so incredibly RUDE & all uneducated. Where does he find these people?? My husband (a long-time...
Barbara Apr 13 2024
Review for Dr. Grand
Dr. Grand is a good knowledgable doctor and has managed my father's chronic care for years however his staff and nurses are probably some of the worst that I've come across in healthcare. As a healthcare provider myself, this speaks volumes. The staff there is very unprofessional, unorganized, and...
Apr 13 2024
Review for Dr. Grand
Dr. Grand has excellent beside manor and is an amazing physician!
R Rhew Apr 12 2024
Review for Dr. Grand
Dr Foster takes his time listening to you and directing your care well. Referrals are given when needed. Does not just throw a bucket of pills at you. Definitely my favorite PCP.
Apr 12 2024
Review for Dr. Foster
Location
Baylor University Medical Center
Frequently Asked Questions
Where is Baylor University Medical Center located?
Baylor University Medical Center is located at 3500 Gaston Ave, Dallas, TX 75246. Find other locations and directions on Healthgrades.
Has Baylor University Medical Center won any recent awards from Healthgrades?
Yes, Baylor University Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Gastrointestinal Care Excellence Award™, and 3 more in the past two years.
Is Baylor University Medical Center highly rated with patients?
74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor University Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Baylor University Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Baylor University Medical Center profile..
How does Baylor University Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Nina has helped relieve my back and neck pain issues. She takes time to listen and ask how the injections have helped and evaluate your pain and progress. She has an awesome bed side manner and shows her caring and sincerity about helping with pain relief. I’m so glad to have found her after...