White Rock Medical Center
White Rock Medical Center is a medical facility located in Dallas, TX. This hospital has been recognized for Bariatric Surgery Excellence Award™.
Patient Experience Rating
17% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in bariatric (weight loss) surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWhite Rock Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
White Rock Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Beth Gaddus Apr 18 2024
Review for Dr. Rao
The time I spent in the waiting room was very short and the staff was very friendly .
Sylvia Cozart Apr 17 2024
Review for Dr. Rao
Back in August 2016 I broke my left wrist and he operated on me. My wrist is still good. Believe it or not I broke my right ankle, I stepped in a hole. This was in February 2017. I saw him in the ER and I said I missed you, and we both laughed. My ankle is still good. I was so glad that I met him....
Valarie Sudano Apr 17 2024
Review for Dr. Zarling
The visit to Dr Zarling’s office in Richardson ran smooth from the front office to meeting with him. Everyone was on time which was refreshing. He was very knowledgeable and explained everything in detail.
Apr 15 2024
Review for Dr. Zarling
Location
White Rock Medical Center
Frequently Asked Questions
Where is White Rock Medical Center located?
White Rock Medical Center is located at 9440 Poppy Dr, Dallas, TX 75218. Find other locations and directions on Healthgrades.
Has White Rock Medical Center won any recent awards from Healthgrades?
Yes, White Rock Medical Center has been awarded with Bariatric Surgery Excellence Award™ in the past two years.
Is White Rock Medical Center highly rated with patients?
51% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does White Rock Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at White Rock Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades White Rock Medical Center profile..
How does White Rock Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I’m very particular when choosing a physician. I feel Dr. Rao is extremely dedicated to interacting with the patient to find the best treatment course. She listens, explains, and takes the time to be sure the patient is comfortable